Contact
SMS Terms & Conditions
Last Updated: August 11, 2026
These SMS Text Messaging Terms and Conditions (“SMS Terms”) describe the terms governing text messages sent by or on behalf of Signature Management LLC and properties managed by Signature Management LLC.
By opting in to receive text messages from Signature Management LLC or one of our managed properties, you agree to these SMS Terms.
1. SMS Program Description
Signature Management LLC and the properties we manage may use SMS and MMS text messaging to communicate with prospective residents, applicants, residents, former residents, vendors, and other individuals who have provided a mobile telephone number and, where required, consented to receive messages.
Depending on your relationship with us and the program for which you enroll, messages may include:
Responses to property inquiries
Leasing information
Pricing and availability information
Tour scheduling and reminders
Application updates
Move-in information
Lease-related communications
Rent or payment reminders
Maintenance communications
Inspection and property-access notices
Package notifications
Community announcements
Resident events
Lease renewal information
Emergency or safety notifications
Customer service communications
Marketing or promotional messages where appropriate consent has been provided
Messages may be one-time or recurring.
2. Consent to Receive Text Messages
By providing your mobile telephone number and opting in to receive text messages, you authorize Signature Management LLC and/or the applicable property managed by Signature Management LLC to send text messages to the mobile number you provided.
Messages may be sent using automated technology where permitted by applicable law.
Your consent applies only to the telephone number you provided.
By providing a mobile telephone number, you represent that you are the subscriber or customary user of that telephone number or otherwise have authorization to provide consent for messages to be sent to that number.
3. Marketing Consent Is Not Required
Your consent to receive marketing or promotional text messages is not required as a condition of purchasing any goods or services, applying for housing, signing or renewing a lease, or otherwise doing business with Signature Management LLC or a property we manage.
You may still receive certain communications through other methods when necessary to administer an application, lease, resident account, maintenance request, or other service.
4. Message Frequency
Message frequency varies depending on your interactions with us, the property with which you are communicating, and the services for which you have enrolled.
For example, individuals actively applying for housing, completing a move-in, requesting maintenance, or communicating with property staff may receive more messages than individuals receiving occasional community announcements.
5. Message and Data Rates
Message and data rates may apply.
Your wireless carrier may charge you for sending or receiving text messages in accordance with the terms of your mobile telephone plan.
Signature Management LLC is not responsible for charges imposed by your wireless carrier.
Contact your wireless carrier if you have questions regarding your messaging or data plan.
6. How to Opt Out
You may revoke your consent and unsubscribe from text messages at any time by replying:
STOP
to a text message.
You may receive a final text message confirming that your opt-out request has been received and that you will no longer receive messages from that messaging program.
You may also contact Signature Management LLC or the applicable property directly to request assistance with your communication preferences.
Revoking consent to receive text messages does not affect the validity of consent provided before the opt-out request was processed.
7. How to Get Help
For assistance with our SMS program, reply:
HELP
to a text message.
You may also contact the applicable property directly or contact:
Signature Management LLC
Las Vegas, NV 89106
Phone:
Email: info@spmlv.com
8. Changing or Disconnecting Your Mobile Number
If you change, transfer, deactivate, or relinquish the mobile telephone number you provided to us, you agree to notify us promptly.
This helps prevent communications intended for you from being sent to another person who later receives your former telephone number.
9. Carrier and Delivery Information
Text messaging availability may depend on your wireless carrier, device, location, and service plan.
Wireless carriers are not responsible for delayed or undelivered messages.
Delivery of SMS or MMS messages is subject to effective transmission by your wireless carrier and communications networks and is outside the control of Signature Management LLC.
10. Privacy
Information collected in connection with our SMS program may include:
Your mobile telephone number
Your wireless carrier
The date and time of messages
Message delivery information
The content of messages you send to us
Your opt-in and opt-out status
Other information you provide through text messaging
We use this information to provide and administer our communications and services.
Mobile phone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers that help us operate our messaging program, but only as reasonably necessary for them to provide services on our behalf.
Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
For additional information regarding how Signature Management LLC collects and uses personal information, please review our Privacy Policy.
11. No Guarantee of Delivery
Text message delivery is subject to transmission through your wireless carrier and communications networks.
Signature Management LLC does not guarantee that any particular text message will be delivered or received within a particular period of time.
You should not rely solely on SMS communications for emergencies or other time-sensitive matters.
12. Changes to These SMS Terms
Signature Management LLC may modify these SMS Terms from time to time.
Any updated SMS Terms will be posted on our website with a revised “Last Updated” date.
Your continued participation in the SMS program after updated terms become effective will be subject to the updated SMS Terms, except where additional consent is required by applicable law.
13. Contact Us
Questions regarding these SMS Terms may be directed to:
Signature Management LLC
Las Vegas, NV 89106
Phone:
Email: info@spmlv.com